DFW Staffing Management Association

DFW SMA Strategic Forum - We Know Why… American Airlines’ Integrated Approach to Diversity & Inclusion

Date	Start	End	Location		Event Registration
10 Dec 2009	07:30 AM	09:00 AM	Imprimis Corporate Offices 4835 LBJ Freeway, Suite 1000 Dallas, TX 75244		Registration has ended.

DFW SMA Strategic Forum
We Know Why… American Airlines’ Integrated Approach to Diversity & Inclusion Approved for 1 HRCI Strategic CREDIT Against a backdrop of the past 10 very tumultuous years, American Airlines has unfalteringly continued its commitment to diversity and inclusion. As HR professionals, living through incredibly difficult economic times, we’re often faced with really tough questions like, “How can we afford to focus on diversity in these economic conditions?” To that, AA submits the answer is easy. “We can’t afford not to!” In this forum, we will take a peak inside American Airlines and their diversity journey. The session will include a brief overview of diversity at AA, who they are past and present, followed by a focus on American’s commitment to an integrated diversity strategy. We’ll spend time looking at the components of the strategy and how that strategy continues to evolve. Additionally, American’s rich history with Employee Resource Groups, the Diversity Advisory Council and the critical role they play in creating and living a sustained culture of diversity and inclusion will be highlighted. Our session will culminate with a look at the support systems that are set in place at AA, a trendsetting innovation in diversity and a continued focus on achieving best practices in diversity and inclusion for the long-term success of the business. AmericanAirlines^® Melissa S. Wallace Manager diversity strategies Melissa S. Wallace is currently the manager for Diversity Strategies at American Airlines. Melissa joined the Diversity Strategies team in August of 2008, where she manages a team of three employees and focuses on helping employees understand that Diversity and Inclusion at American and American Eagle Airlines begins with the letter ‘I’ – everyone counts and every employee adds their own unique value in creating a successful, sustained airline. Prior to this, Wallace was the director of Human Resources for American Eagle for seven years. In that role, she was responsible for the areas of recruitment, field Human Resources and Human Resource compliance. Wallace joined American Airlines in December 1985 as a Flight Attendant based in Boston, Massachusetts, followed by a move to the Dallas/Fort Worth where she trained and supervised flight attendants. Her career in Human Resources began in 1989 in education and training, conducting development training programs for management employees throughout the company. From 1991-2001, Wallace held a variety of positions within American Airlines Human Resources including manager Recruitment & Human Resources where she managed the opening of the People Selection Center for AA, representative for Personnel Services & Corporate Recruitment, senior administrator for HR Planning and Development and senior representative for Field Human Resources at AA’s DFW hub. Wallace graduated from Western Kentucky University in Bowling Green, Kentucky in 1985 with a B.A. in Public Relations. She resides in Argyle, Texas with her husband Todd and children, Buckley and Avery.

Approved for 1 HRCI Strategic CREDIT
WHEN: Thursday, December 10, 2009 7:30 a.m. - 9:00 a.m.
7:30 a.m. - 8:00 a.m. - Networking Breakfast & Registration 8:00 a.m. - 9:00 a.m. - Program

WHERE: Imprimis Corporate Offices
4835 LBJ Freeway, Suite 1000, Dallas, Texas 75244, 972-419- 1700 (located just West of the NW corner of LBJ & Dallas North Tollway)

SIGN UP NOW AS REGISTRATION IS LIMITED!

Membership Membership in the Strategic Forum is included as part of your Dallas/Fort Worth SMA membership dues. Eligible members include senior level HR leaders, service providers and those wishing to become strategic HR leaders. To become a member of Dallas/Fort Worth SMA, click here to go to our membership web page. If you are already a member of Dallas/Fort Worth SMA and want to register to join the Strategic Forum, please use the registration link above.

Meeting Costs There is no cost for our members to attend the Strategic Forum quarterly events as they are underwritten entirely by our sponsor, Imprimis. There is, however, a $30.00 charge for non-members or guests of DFW SMA members. Group size is limited to 40 with preference given to Dallas/Fort Worth SMA members. Members please register so we can plan refreshments.